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1. What should I do if I see water coming up in the street or in my yard?

• Contact the Water Department immediately. If outside of business hours, please contact the dispatch line at 715-232-1283.

2. What should I do if I have discolored water?

• Let the water settle down for a half hour or so
• Flush the line by running cold water through a faucet
• If still dirty, contact the Water Department

3. Why does the Water Department flush water mains?

The Water Department flushes water mains to remove sediments from the mains. This helps maintain the pipes and keep them clean. It is reccomended that residents run cold water, preferably through a garden hose, for a few minutes after flushing has occurred to prevent any loose sediment from entering your internal plumbing. 

4. Who should I contact with questions regarding my water bill?

Contact the City Treasurer at 715-232-2221, Option #5